The Rhapsody product suite has numerous, innovative, features to help healthcare organizations achieve success. These product features include:
The Rhapsody Engine is the main messaging service of the Rhapsody product suite. It accepts messages from external systems, processes the messages within the Engine, and sends them to external systems. Security is of primary concern and is built into every part of the product, with a view to safeguarding any protected health information (PHI) that passes through the Engine. The Engine provides guaranteed message delivery and has a high message throughput. Message archiving, filtering, routing, mapping, translations and queuing all occur according to the Engine’s configuration.
The Rhapsody Management Console is a web-based application, designed to reduce time spent on day-to-day monitoring and management, and provide troubleshooting. It displays information on the system status and state of message processing in the Engine.
The Rhapsody Integrated Development Environment (Rhapsody IDE) is a Windows®-based application that provides a graphical user interface for rapidly creating and editing Rhapsody configurations. Rhapsody IDE enables the interface designer to create, view and modify configurations in a graphical drag-and-drop environment. Components are dragged into place from the toolbox of available processing actions (called filters) and connection interfaces (communication points). Rhapsody IDE automatically generates formatted PDF documentation describing the configuration.
The Management Console highlights issues as they arise, enabling the user to resolve issues in a timely manner. Rhapsody can alert the user to issues before they become critical, helping to maintain a healthy Engine with minimal downtime. The alert notification system can be configured to the user’s requirements, allowing users to configure thresholds at a component level. Watchlists allow the grouping of components so that they can be monitored as a group. The delivery time and method of notifications can also be configured.
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Due to its cloud infrastructure, Rhapsody as a Service can be scaled out (or up) when and if needed. RaaS can scale Rhapsody at very short notice without any noticeable service interruption.
There are numerous advantages to keeping up to date with the latest version of Rhapsody. These include benefiting from new and improved functionalities, as well as any bug fixes and security updates. The Rhapsody platform adapts to customer needs and new features are added with each new version release.
By using Rhapsody as a Service, users can gain all the advantages of the latest Rhapsody platform without having to execute the upgrades themselves.
Having your Rhapsody platform processing messages in and out is critical to any operation. However, having enough trained personnel to maintain a 24/7 monitoring and on-call system is not always feasible. RaaS provides a best in class monitoring system, run by a team of SaaS specialists. The monitoring system has proactive alerting, backed up by our specialist team 24/7. The team will make sure the committed Service Level Agreements are met, and any unexpected issue is resolved in a timely manner, to minimize the mean time to recover.
Rhapsody is a global healthcare software company, and is capable of providing the solution in any region of the globe. The Rhapsody organization has the capacity and infrastructure to provide a RaaS solution in varied locations around the planet. There is ability to provision a localized Rhapsody platform if required for performance or legal reasons.
Rhapsody is using Amazon Web Services (AWS) around the world to deliver solutions for the health industry. AWS reduces the time and effort required to run existing workloads and speeds up development of new solutions, while meeting the local security and privacy requirements. Rhapsody utilizes AWS services to help end users save resource and infrastructure space, by putting data and backup in the cloud.
This allows customers to take advantage of innovative ways to manage patient information in their Rhapsody systems. Through a HIPAA BAA with AWS, Rhapsody can offer HIPAA and GDPR compliance in RaaS for all our customers.