Intelligent Monitoring and Alerting Enhances Management of IT Service Levels for Healthcare Interfaces; Enables Proactive Service Response to Critical Clinical Data Exchanges
Plano, Texas, January 24, 2006 – Meeting or exceeding healthcare IT service level agreements can be challenging. The latest NeoIntegrate release provides healthcare IT professionals with the tools to proactively monitor clinical data communications and ensure high-performing service levels.
Key NeoIntegrate intelligent monitoring and alerting features include:
Visual Administration Console:
Proactive Corrective Action:
"This is a ground-breaking release in healthcare interfacing," said Dave Shaver, President and CTO of NeoTool. "Equipping healthcare entities with the capabilities to be proactive in their approach to managing healthcare interfaces will enable them to deliver higher quality service levels to their customers – internally and externally. Additionally, customers using this release will discover the time devoted to monitoring and responding to unnecessary calls will be quickly reduced."
NeoTool continues to lead the healthcare interfacing software market in offering innovative, industry-first features that deliver results for hospitals, imaging centers, labs, and other entities, including healthcare software and medical device manufacturers.