Integrated Health Information Systems (IHiS)

Integrated Health Information Systems (IHiS) was formed in Singapore in 2008 as a cohesive approach to the development and management of IT systems in public healthcare. Today, IHiS supports the operations of 46 public healthcare institutions including acute hospitals, specialty centers, and polyclinics, as well as over 1,400 partners such as community hospitals, nursing homes, general practitioner clinics and voluntary welfare organizations. In just over a decade, IHiS has received more than 80 awards for innovations that continue to deliver significant positive impact to the health and wellbeing of Singaporeans. As part of one of the world’s highest ranked healthcare systems, they are renowned for their industry-leading use of clinical informatics, computer science, data science, mechatronics, standards-based IT that enables information exchange and cross boundary workflows, analysis, statistical and machine learning techniques. The organization’s objectives are closely aligned to the priorities of Singapore’s Ministry of Health, and their ultimate aim is to improve the population’s health and health administration by integrating intelligent, highly resilient and cost-effective technologies.

The Challenge

IHiS needed a more robust, resilience and comprehensive out-of-box solution in order to support its digitalization and automation initiatives while having a cost effective interoperability platform to manage and facilitate realtime data exchange and enable administrative, patient or clinical information to be shared among various systems and stakeholders in healthcare. Before implementing Rhapsody, IHiS utilized four physical instances of a legacy enterprise service bus (ESB) to enable the interfacing of EMRs and allow data to be exchanged with National Electronic Health Records.

Download the Case Study to learn how IHiS approached the challenge and the steps they took to implement the solution. 

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